自驾、赶飞机，春运出行看这里（信息服务台）

mgm9555

春节日益临近，春运客流进入高峰期。今年春运，自驾出行将继续处于主体地位，占比达八成左右；民航客运量预计达9500万人次，总体规模和单日峰值均有望超历史同期。自驾、赶飞机时，有什么注意事项？有哪些出行“小贴士”助力旅客平安顺利返乡？请看本报记者采写的春运出行攻略。

　　自 驾

　　充电、导航有提示，异地还车更方便

　　开新能源车，充电如何更顺畅——

　　司乘可通过“e路畅通”小程序，实时查询服务区充电桩状态。高速公路可变情报板、服务区信息屏、地图导航软件等也会动态发布服务区充电设施状态。冬季低温，充电效率会降低，建议预留更多充电时间。如遇排队情况，可在工作人员引导下，到对向服务区有序充电。

　　自驾出行，安全驾驶如何保障——

　　前不久，中国安全生产科学研究院联合高德地图，发布升级后的“鹰眼守护”预警系统，新增冰雪、团雾等异常天气及特殊路段预警等功能，可对重大异常事件、前方急刹车等24类典型驾驶场景实现实时感知与高效预警。

　　自驾途中打开地图导航及语音播报，便能自动加入“鹰眼守护”，如听到“注意前方车辆急刹车”“前方路面可能存在异常，多辆车停车”“前方路面湿滑，请控制车速”等提示音，建议提前减速。

　　租车游玩，还车如何更便捷——

　　春节假期，租车日均订单量大幅增长。重点租赁企业优化取还车流程，扩大免费还车覆盖面。

　　针对“异地还车”，在辽宁、吉林、黑龙江等冰雪旅游热点地区，神州租车采取异地还车免费或低费措施，促进冰雪消费；针对“定损纠纷”，滴滴租车承诺免费提供第三方定损服务，平台以此作为定损金额的判定依据，无须担心“车损刺客”；针对“取还车流程”，一嗨租车继续提供信用免押、智能蜂巢柜与嗨车自助取还、轻微划痕免赔等服务。

　　享受限免，行车如何少缴费——

　　今年春节假期，小客车上高速继续免收通行费。交通运输部提示广大司乘留意免费时间。在免费时段结束前仍在高速公路行驶的车辆，建议根据实际位置和时间，提前就近选择收费站先驶离高速公路，避免缴纳全程通行费。

　　乘 机

　　托运年货、雪具需注意，陌生电话要警惕

　　出行高峰期，如何不误机？

　　记者从南方航空获悉：春运期间客流量大，建议在航班起飞前2—3小时抵达机场值机柜台。特别是乘坐国际航班的旅客，还需经过海关等流程，建议尽早完成值机手续和联检通关。

　　忘带身份证，怎么顺利登机？

　　旅客可以通过微信“民航临时乘机证明”小程序或支付宝“民航临时乘机证明”在线申请身份证明。无法使用手机操作的旅客，可以前往机场派出所办理纸质证明。

　　带年货登机、托运，有何注意事项？

　　南方航空建议，乘坐国内航班的旅客，携带海鲜、肉类、大闸蟹等生鲜易腐类年货，最好办理托运且包装完好；搭乘国际航班时，水产品禁止携带和托运。对气味重的年货，不建议带上飞机或托运，如榴莲已明确不能上飞机。湖南航空地面服务部有关负责人介绍，酒类物品必须托运，产品要标识清晰且放在零售包装里，酒精含量和托运量要符合要求。

　　春节假期，不少人选择北方冰雪游。超规行李特别是雪具，如何办理托运？

　　不同航空公司对超规行李的定义及收费标准不同，建议旅客提前通过航空公司官方渠道确认。例如，新海航祥鹏航空的国内航线雪具运输采用计重制收费，旅客行李与雪橇、滑雪装备合并计重，超出免费额度部分，按照超限行李标准计费；国际航线则根据属性差异，执行计重制或计件制收费规则。

　　通程航班或中转航班，是否需要重新办理托运？

　　不同机场托运政策不同。以大兴机场为例，国际中转时，购买“一票到底”国际通程机票的旅客，在始发站即可办理行李直挂，抵达大兴机场后直接进入国际中转厅完成联检手续，无需重新提取托运行李。国内中转时，若旅客航班非通程且有托运行李，可在航站楼二层行李提取厅的再值机区，“一站式”办理后续航班值机、行李托运手续。

　　近期，有不法分子冒充航司客服拨打旅客电话，谎称航班取消需办理退改签进行诈骗，如何防范？

　　南方航空会通过官网、官方应用程序和官方购票短信等方式向旅客发布购票安全提示，旅客可通过官方渠道进行客票验证，一键查验真伪。

　　新海航祥鹏航空提醒，旅客如收到航班取消、航班变动、客票退改签等信息，请务必通过官方电话、网站等正规渠道核实确认，切勿轻信陌生来电、短信及不明链接。vk.com/topic-236142620_56905960

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